Abstract
References
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- Ghanim, Mi. (2015). Darajat Aleadalat Altanzimiat W Ealaqatuha Bitafwid Alsultat Ladaa Mudiri Almadaris Alhukumiat Althaanawiat fi Muhafazat Tulkarm Min Wawujuhat Nazar Muealimi Madarisihum. Risalat Majistir, Jamieat Alnajahi, Nabuls, Filastin .
- Malka, Ha. Y. (2022). Aleadalat Altanzimiat Wa'atharuha fi Tahsin 'Ada' Aleamilin Dirasatan Halatan Ealaa Sunduq Rieayat Alnash' Walshabab Walriyadati. Majalat Jamieat Albayda', Almujalad (4), Aleadad (2), Al'iisdar Aleashir.
- Almueayatatu, Y. (2014). 'Athar Muraeaat Aleadalat Altanzimiat fi Tahsin Jawdat Alkhadamat Alsihiyat Dirasatan Maydaniatan Ealaa Aleamilin fi Almihan Altibiyat fi Mustashfayat Almamlakat Al'urduniyat Alhashimiati.
ORGANIZATIONAL JUSTICE'S IMPACT ON THE QUALITY OF SERVICES: A STUDY IN THE SALALAH METHANOL COMPANY DHOFAR GOVERNORATE
Abstract
The study examines the impact of organizational justice in its dimensions: fairness of distribution, fairness of procedures, fairness of transactions, fairness of interactions, fairness of information distribution on the quality of services in the Salalah Methanol Company. The study suggested that organizational justice is one of the important organizational constructs that affect the efficiency of the performance of employees in all operations in the organization. The identification of lack of segmentation of employees in the company were some issues related to not distributing work fairly, or not getting these employees certain rights, rewards and appreciations. The study population consisted of the Salalah Methanol Company's (350) employees. A stratified random sample of (184) employees was selected according to the Krejcie & Morgan (1970) sample size table. The questionnaire consisted of (51) statements divided into two domains. The study findings showed that: The fairness of interactions and the fairness of information had a very high impact. The fairness of dealings, the fairness of procedures and the fairness of distribution in the company was highly appreciated. The quality of services in the research company was high, and the respondents considered that the equipment and advanced technology are suitable for the level of services for the specialized staff. Quality of services was found to be the lowest contributor. Meanwhile, there is a statistically significant positive relationship of (0.459) between organizational justice and quality of services.
References
- 'Abu Jasir, Si. Mi. (2010) 'Athar 'Iidrak Aleamilin Lileadalat Altanzimiat Ealaa Aibead Alada' Alsiyaqi, Dirasatan Tatbiqiatan Ealaa Muazafi Wizarat Alsultat Alfilastiniati, Aljamieat Alaslamiat Ghazat, Filastin.
- Hamud, Kha. Ka. (2010). 'Iidarat Aljawdat fi Almunazamat Almutamayizati. Eaman, Al'urdunu: Dar Safa' Lilnashr Waltawziei.
- Khalil, Ha. Si. (2021).Dur Aleadalat Altanzimiat fi Jawdat Alkhadamati. 'Utruhat Diblum Eali Fi 'Iidarat Aljawdati, Jamieat Karbala', Aleiraqu.
- Alzahiri, 'A. 'A. (2011) Athar Aleadalat Altanzimiat Ealaa Althiqat Dakhil Almunazamati, Risalat Dukturah, Jamieat Alazhir, Misr.
- Tanbuzi, Bi.'Ii.; Dbus, Mi.Ta.; Jalad, Si.'A. (2022). Mustawaa Aleadalat Altanzimiat Waealaqatiha Bimustawaa Al'ada' Alwazifii Lileamilin fi Aljamieat Alfilastiniat Min Manzur 'Aeda' Hayyat Altadrisi: Dirasat Halat Jamieat Filastin Altaqniat - Khaduri. Almajalat Alearabiat Lilnashr Alealamii, Al'iisdar Alkhamis, Aleadad (46).
- Eabd Alnabi, Ma. (2021). 'Athar Aleadalat Altanzimiat Ealaa Al'ada' Alwazifii Dirasat Halat Muasasat Matahin Alzayban Bialqantarat. Atruhat Majistir, Tukhasis 'Iidarat Almawarid Albashariat 'Iidarat Almawarid Albashariati, Kuliyat Aleulum Alaiqtisadiat Waltijariat Waeulum Altasyiri, Jamieat Muhamad Khaydar- Bisakrati, Aljazayir.
- Eatafi, Ja. Na. (2022). Dawr Aleadalat Altanzimiat Kamutaghayir Wasit fi Alealaqat Bayn 'Iidarat Altamayuz Wal'ada' Altanzimii fi Aljamieat Alyamaniati. Majalat Markaz Jazirat Alearab Lilbuhuth Altarbiwiat Wal'iinsaniatu, Almujalad (2), Aleadad (15).
- Ealyan, Ma. Ea. (2016). Aleadalat Altanzimiat Waealaqatuha Bialailtizam Altanzimi. Risalat Muqadimat Linayl Shahadat Almajistir fi 'Iidarat Al'aemali, Jamieat Al'azhara, Ghazat, Filastin.
- Ghanim, Mi. (2015). Darajat Aleadalat Altanzimiat W Ealaqatuha Bitafwid Alsultat Ladaa Mudiri Almadaris Alhukumiat Althaanawiat fi Muhafazat Tulkarm Min Wawujuhat Nazar Muealimi Madarisihum. Risalat Majistir, Jamieat Alnajahi, Nabuls, Filastin .
- Malka, Ha. Y. (2022). Aleadalat Altanzimiat Wa'atharuha fi Tahsin 'Ada' Aleamilin Dirasatan Halatan Ealaa Sunduq Rieayat Alnash' Walshabab Walriyadati. Majalat Jamieat Albayda', Almujalad (4), Aleadad (2), Al'iisdar Aleashir.
- Almueayatatu, Y. (2014). 'Athar Muraeaat Aleadalat Altanzimiat fi Tahsin Jawdat Alkhadamat Alsihiyat Dirasatan Maydaniatan Ealaa Aleamilin fi Almihan Altibiyat fi Mustashfayat Almamlakat Al'urduniyat Alhashimiati.
Details
| Primary Language | English |
|---|---|
| Subjects | Sociology of Law |
| Journal Section | Articles |
| Authors | |
| Early Pub Date | September 6, 2023 |
| Publication Date | September 6, 2023 |
| Submission Date | July 16, 2023 |
| Published in Issue | Year 2023Volume: 9 Issue: 26 - August 2023 |
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