The Hospitals of the Porto Velho city require improvements in their
physical structures, as well as the improvement of services given to the
population. This is about a innovation using the Kaizen method in the
Diagnostics image sector unit of a hospital located in the city of Porto Velho,
Capital of Rondônia State, in Brazil. This study is based on the Contingency
Theory, dealing with environmental issues that impact the development of the
activities studied, meeting the concepts of PDCA Cycle and innovation as it has
been treated in Nascimento et al
(2011) and Pizzani et al (2012). The
general objective is the study of the forms to apply the Kaizen method in the
Diagnostic image sector of a hospital; treating specific objective the
examinations of procedures of study (1) To compare the results between the
periods before and after the implementation of the Kaizen method (2) and
indicate measures for innovation in the continuous improvement process of
studied sector (3). The preparation followed by the Case Study Method,
supported in literature review; as procedures were carried out in situ visits,
interviews, observation data collection and selection of data, and other
required by the method. As a result today the industry develops the evaluation
and check the procedures adopted, thereby seeking to improve continuously. This
study is of interest of those who carried out the research and those involved
because it results in excellent production of quality tests.
Journal Section | Articles |
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Authors | |
Publication Date | December 27, 2017 |
Submission Date | September 1, 2017 |
Published in Issue | Year 2017Volume: 3 Issue: 9 |
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