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FOSTERING ORGANIZATIONAL BEHAVIOR THROUGH ORGANIZATIONAL SUPPORT & HR EMPOWERMENT: PSYCHOLOGICAL CONTRACTS AS A MEDIATION
Abstract
The purpose of this study is to examine the effect of organizational support and HR empowerment on organizational citizenship behavior mediated by employee’s psychological contracts at PT. Perkebunan Nusantara IV (Persero) Medan. This study used a quantitative approach in its analysis. A questionnaire as a primary data collection tool from 126 research samples taken proportionally randomly from a population of 389 employees at PT. Perkebunan Nusantara IV (Persero) Medan. Path analysis is used as the data analysis technique. It is found that organizational support and HR empowerment have a significant effect on employees’ psychology contracts. Psychological contracts act as a significant mediator variable in the intermediate effect of organizational support and HR empowerment. The direct influence between organizational support and HR empowerment on organizational citizenship behavior is greater through the direct path than the indirect. This research focuses on organizational antecedents simultaneously, namely organizational support and HR empowerment, and their effect on organizational citizenship behavior through the psychological contract. There is still very limited specific study of HR empowerment activities on the psychological contract of workers. This study contributes to the existing literature on the soft aspects of human resources than the physical aspect. To increase high organizational citizenship behavior, it is necessary to instill a psychological contract in employees through the facilitation of organizational support and HR empowerment which is even better in various forms, including providing variations awards, working conditions, fulfillment of welfare, self-development activities, placement of employees in positions that are under competence, harmonious working relationships
Keywords
References
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Details
Primary Language
English
Subjects
Management Sociology
Journal Section
Research Article
Early Pub Date
August 24, 2024
Publication Date
September 5, 2024
Submission Date
July 16, 2024
Acceptance Date
August 7, 2024
Published in Issue
Year 1970 Volume: 10 Number: 29