Research Article
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Year 2024, , 214 - 223, 05.09.2024

Tapi Rondang Ni Bulan Audia Junita , Dinda Kurnia Ningsih

https://doi.org/10.5281/zenodo.13351803

Abstract

References

  • Abun, D. ., Magallanes, T., Marlene, T. N., Fredoline, J. P., & Madamba, M. B. (2021). Effect of Attitude toward Work, Work Environment on The Employees’ Work Self-Efficacy. International Journal of Research in Business and Social Science, 10(7), 129–141. https://doi.org/10.20525/ijrbs.v10i7.1459.
  • Akram, M., Ishaq, H.M., Arshad, S. (2015). The Effect of Psychological Ownership on Relationship of Psychological Empowerment and Job Satisfaction. International Journal of Business & Management, 10(2), 4-26.
  • Aledeinat, M., & Alrfou, H. (2017). The Effects of Organizational Support and Organizational Commitment on Organizational Citizenship Behaviour: A Conceptual Framework. International Journal of Management Sciences and Business Research, 6(5), 1–9.
  • Alshaabani, A., Naz, F, Magda, R., & Rudnák, I. (2021). Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators. Sustainability,13, 7800. https://doi.org/10.3390/su13147800
  • Antoni, J. P.; Sujatha, S. (2017). Empowerment and Organisational Citizenship Behaviour: A Mediation Analysis. Man in India, 97(4), 77–91.
  • Aselage, J.; Eisenberger, R. (2003). Perceived Organizational Support and Psychological Contracts: A Theoretical Integration. Journal of Organizational Behavior, 24(5), 491–509. https://doi.org/10.1002/job.211
  • Azhar, A., Sari, E. Y. D., & Anam, C. (2019). Pengaruh Persepsi Dukungan Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Moderator. Akuntabel, 16(1), 36–46.
  • Basu, E., Pradhan, R.K. & Tewari, H.R. (2017). Impact of Organizational Citizenship Behavior on Job Performance in Indian Healthcare Industries: The Mediating Role of Social Capital. International Journal of Productivity and Performance Management, 66(6), 780–796. https://doi.org/10.1108/IJPPM-02-2016-0048
  • Bolino, M. C.; Klotz, A. C. Turnley, W. H. (2016). 11 The Unintended Consequences of Organizational Citizenship Behaviors for Employees, Teams, and Organizations Employees, Teams, and Organizations. In The Oxford Handbook of Organizational Citizenship Behavior, Pp. 185-202. https://doi.org/10.1093/oxfordhb/9780190219000.013.11
  • Cabrera, W., & Estacio, D. (2022). Job Attitude as a Factor on Employees Performance. International Journal of Economics Development Research (IJEDR), 3(1), 13–35. https://doi.org/10.37385/ijedr.v3i1.254
  • Chandra, J. A.; Nyoman, N.; Martini, P.; Qomariah, N. (2020). Impact of Organizational Citizenship Behavior, Leadership, Individual Characteristics and Competence on Teacher Performance. Jurnal Manajemen Dan Bisnis Indonesia, 6(2), 244–257. https://doi.org/10.32528/jmbi.v6i2.4091.
  • Das, S. & Haider, S.A. (2021). Impact Of Employee Attitude On Productivity And Performance: A Study On Organizational Employee Behavior In Iron And Steel Industry Of India. Webology, 18 (4),226-236.
  • Djati, S. P. (2009). Variabel Anteseden Organizational Citizenship Behavior (OCB) dan Pengaruhnya terhadap Service Quality pada Perguruan Tinggi Swasta di Surabaya. JAM: Jurnal Aplikasi Manajemen, 7(3), 729–735.
  • Emami, M.; Alizadeh, Z.; Darvishi, S.; Nazari, K. (2012). Antecedents and Consequences of Organisational Citizenship Behaviour (OCB). Interdisciplinary Journal of Contemporary Research in Business, 3(9), 494–505.
  • Eskandari, H.; Dadashkarimi, Y. (2017). The Effect of Human Resource Empowerment on Organizational Citizenship Behavior (OCB) (Case Study: Employees of Tabriz Oil Company). Science Arena Publications International Journal of Business Management, 2(2), 87–95.
  • Fadhal, M. A.; Absah, Y.; Gultom, P. (2021). The Effect of Employee Empowerment, Work Collectivity, and Employee Engagement on Organizational Citizenship Behavior of BKPSDM in Langsa City. International Journal of Research and Review, 8(3), 692–702.
  • Firmansyah, A., Junaedi, I.W.R., Kistyanto, A., & Azzuhri, M. (2022) The Effect Perceived Organizational Support on Organizational Citizenship Behavior and Organizational Commitment in Public Health Center During COVID-19 Pandemic. Front. Psychol., 13, 1-5. DOI: 10.3389/fpsyg.2022.938815
  • Francis, R. S., & Narayanan, A., E. (2020). Hotel Employees’ Psychological Empowerment Influence on Their Organizational Citizenship Behavior towards Their Job Performance. In Ş. Aydin, B. B. Dedeoglu, & Ö. Çoban (Eds.), Organizational Behavior Challenges in The Tourism Industry (pp. 284–304). Business Science Reference/IGI Global. https://doi.org/10.4018/978-1-7998-1474-0.ch016
  • Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan SPSS. Semarang: Undip.
  • Hair, J.F.Jr., Anderson, R.E., Tatham, R.L., & Black, W. C. (2019). Multivariate data analysis (3rd ed). New York: Prentice-Hall Inc.
  • Hartono, H. (2019). Pengaruh Praktek MSDM Terhadap Organizational Citizenship Behavior Melalui Kepuasan Kerja Sebagai Mediator (Studi Pada Pegawai UPT PPD Provinsi Kalimantan Barat). EJME: Equator Journal of Management and Enterpreneuship, 7(4), 1–17.
  • Hayati, K.; Indra Caniago, K. (2021). Antecedent of Organizational Citizenship Behavior: Positive and Negative Affectivity. Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia. http://dx.doi.org/10.4108/eai.1-10-2020.2304914
  • Jin-Liang, W., & Hai-Zhen, W. (2012). The Influences of Psychological Empowerment on Work Attitude and Behavior in Chinese Organizations. Journal of Business Management, 6(30), 8938–8947.
  • Jufrizen, J. (n.d.). Pengaruh Kemampuan dan Motivasi Terhadap Kinerja Perawat: Studi Pada Rumah Sakit Umum Madani Medan. Jurnal Riset Sains Manajemen, 1(1), 27–34.
  • Junita, A. (2016). Causality Analysis in Behavioral Perspective of Strategic Human Resource Management: Theoretical Model. Proceedings of the 2016 Global Conference on Business, Management, and Entrepreneurship, August 08th 2016, UPI Bandung: pp. 567-573. https://www.atlantis-press.com/proceedings/gcbme-16/25865977
  • Junita, A.; Hafas, H. R.; Nasution, M. A. (2022). Organizational Commitment as a Mediator of Organizational Support and Emotional Intelligence in Shaping Organizational Citizenship Behavior. Jurnal Manajemen Bisnis, 13(2), 235–254. https://journal.umy.ac.id/index.php/mb/article/view/14025
  • Katou, A. A. (2013). The Link Between HR Practices, Psychological Contract Fulfilment, And Organisational Performance in Greece: An Economic Crisis Perspective. Journal of Engineering Industrial and Management. Journal of Engineering Industrial and Management, 6(2), 568–594. http://dx.doi.org/10.3926/jiem.501
  • Kong, C. S. (2020). The Role of Employee Human Resources Attribution on Developing Psychological Contract and Turnover Intention in Hong Kong. Kinerja, 24(2), 221–224. https://doi.org/10.24002/kinerja.v24i2.3697
  • MacKenzie, S.B.; Podsakoff, P.M.; Fetter, R. (1993). The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance. Journal of Marketing, 57(1), 70–80. https://doi.org/10.1177/002224299305700105
  • Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosda Karya.
  • Michel, J. W. (2017). Antecedents of Organizational Citizenship Behaviors: Examining the Incremental Validity of Self-Interest and Prosocial Motives. Journal Of Leadership and Organizational Studies. Journal Of Leadership and Organizational Studies, 24(3), 1–6. https://doi.org/10.1177/1548051816683895
  • Nassar, D.S.A.N. (2021). The Impact of Human Resources Policies on Organizational Commitment: The Mediating Role of Psychological Contract (Applied Study: Alexandria Water Company). Open Access Library Journal, 8, 1–11. https://doi.org/10.4236/oalib.1107249
  • Nooralizad, R., Nadeholi, G., & Parivash, J. (2011). A Causal Model Depicting The Influence of Spiritual Leadership and Some Organization and Individual Variables on Workplace Spirituality. Journal of Advance in Management, 4(5), 90–99.
  • Paul, R. J., Brian, P., Niehoff, & Turnley, W.H. (2000). Empowerment, Expectations, and The Psychological Contract--Managing The Dilemmas and Gaining The Advantages.The Journal of Socio-Economics, 29(5), 471. Gale Academic OneFile, link.gale.com/apps/doc/A67882732/AONE?u=anon~d42a9f53&sid=googleScholar&xid=e20b7053. Accessed 11 Aug. 2023.
  • Pervin, L. A., Cervone, D., & John, O. P. (2010). Psikologi Kepribadian. Jakarta: Kencana.
  • Philip M. Podsakoff, P. M.; Scott B. MacKenzie, S. B. (2009). Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research. Human Performance. Human Performance, 10(2), 133–151. https://doi.org/10.1207/s15327043hup1002_5
  • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bacharch, D. G. (2006). Organizational Citizenship Behaviors: A Critical Review of The Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management, 26(3), 513–523.
  • Pricelia, V., & Handoyo, S. (2015). Pengaruh Persepsi Dukungan Organisasi (pos) terhadap Pemenuhan Kontrak Psikologis dengan Kepercayaan pada Organisasi Sebagai Variabel Mediator Pada Karyawan PT. Bank X. Jurnal Psikologi Industri Dan Organisasi, 4(2), 258–266.
  • Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support: A Review of The Literature. Journal of Applied Psychology, 87(4), 698.
  • Sakarina, S., Haekal, T.M., Pratiwi, R., Cakranegara, P.A., Rusiandy, & Kasuma, J. (2022). The Effect Of Perceived Organizational Support On Organizational Citizenship Behavior With Work Engagement As A Mediation Variable. Jurnal Manajemen Industri dan Logistik, 6(2), 177-188. http://doi.org/10.30988/jmil.v6i2.1008
  • Sari, N. I. P.; Junita, A., Ritonga, I. M. (2021). Hubungan Kepemimpinan Melayani terhadap Perilaku OCB dengan Pemberdayaan Pekerja dan Interaksi Atasan Bawahan Sebagai Pemediasi serta Gender sebagai Pemoderasi. Jurnal Administrasi Bisnis, 10(1), 65–76. https://doi.org/10.14710/jab.v10i1.36131
  • Sarwono, J. (2007). Analisis Jalur Untuk Riset Bisnis Dengan SPSS. Jogjakarta: Andi.
  • Scheel, T. E., Rigotti, T., & Mohr, G. (2013). HR Practices and Their Impact on The Psychological Contracts of Temporary and Permanent Workers. The International Journal of Human Resource Management, 24(2), 285–307. https://doi.org/10.1080/09585192.2012.677462
  • Son, S. Y. (n.d.). The Effects of Perceived Organizational Support and Abusive Supervision on Employee’s Turnover Intention: The Mediating Roles of Psychological Contract and Emotional Exhaustion. International Journal of Economics and Management Engineering, 8(4), 1114–1120.
  • Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
  • Sukadar, S., & Priyono, B. S. (2015). Pengaruh Leader Member Excange dan Pemberdayaan Terhadap Kinerja Dengan Mediasi Organizational Citizenship Behavior (Studi Pada Pegawai Puskesmas di Dinas Kesehatan Kabupaten Batang). Telaah Manajemen, 12(1), 26–35.
  • Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155–175.
  • Varma, C., & Chavan, C. R. (2020). The Effect of Perceived Organizational Support and Psychological Contract on Employee Job Satisfaction & Turnover Intention. Journal of the Social Sciences, 48(2), 1458–1473.
  • Wijaya, O. Y. A. (2020). The Role of Organizational Citizenship Behavior As Mediation Variables Between Organizational Commitment and Employee Performance: Evidence From The Hospitality Industry in Surabaya. JAM: Jurnal Aplikasi Manajemen, 18(1), 130–141. https://doi.org/10.21776/ub.jam.2020.018.01.13
  • Yin, Y., Wang, Y., & Lu, Y. (2019). Antecedents and Outcomes of Employee Empowerment Practices: A Theoretical Extension with Empirical Evidence. Human Resource Management Journal, 29(4), 564-584. https://doi.org/10.1111/1748-8583.12243

FOSTERING ORGANIZATIONAL BEHAVIOR THROUGH ORGANIZATIONAL SUPPORT & HR EMPOWERMENT: PSYCHOLOGICAL CONTRACTS AS A MEDIATION

Year 2024, , 214 - 223, 05.09.2024

Tapi Rondang Ni Bulan Audia Junita , Dinda Kurnia Ningsih

https://doi.org/10.5281/zenodo.13351803

Abstract

The purpose of this study is to examine the effect of organizational support and HR empowerment on organizational citizenship behavior mediated by employee’s psychological contracts at PT. Perkebunan Nusantara IV (Persero) Medan. This study used a quantitative approach in its analysis. A questionnaire as a primary data collection tool from 126 research samples taken proportionally randomly from a population of 389 employees at PT. Perkebunan Nusantara IV (Persero) Medan. Path analysis is used as the data analysis technique. It is found that organizational support and HR empowerment have a significant effect on employees’ psychology contracts. Psychological contracts act as a significant mediator variable in the intermediate effect of organizational support and HR empowerment. The direct influence between organizational support and HR empowerment on organizational citizenship behavior is greater through the direct path than the indirect. This research focuses on organizational antecedents simultaneously, namely organizational support and HR empowerment, and their effect on organizational citizenship behavior through the psychological contract. There is still very limited specific study of HR empowerment activities on the psychological contract of workers. This study contributes to the existing literature on the soft aspects of human resources than the physical aspect. To increase high organizational citizenship behavior, it is necessary to instill a psychological contract in employees through the facilitation of organizational support and HR empowerment which is even better in various forms, including providing variations awards, working conditions, fulfillment of welfare, self-development activities, placement of employees in positions that are under competence, harmonious working relationships

Keywords

Organizational Behavior Organizational Support HR Empowerment Psychological Contract

References

  • Abun, D. ., Magallanes, T., Marlene, T. N., Fredoline, J. P., & Madamba, M. B. (2021). Effect of Attitude toward Work, Work Environment on The Employees’ Work Self-Efficacy. International Journal of Research in Business and Social Science, 10(7), 129–141. https://doi.org/10.20525/ijrbs.v10i7.1459.
  • Akram, M., Ishaq, H.M., Arshad, S. (2015). The Effect of Psychological Ownership on Relationship of Psychological Empowerment and Job Satisfaction. International Journal of Business & Management, 10(2), 4-26.
  • Aledeinat, M., & Alrfou, H. (2017). The Effects of Organizational Support and Organizational Commitment on Organizational Citizenship Behaviour: A Conceptual Framework. International Journal of Management Sciences and Business Research, 6(5), 1–9.
  • Alshaabani, A., Naz, F, Magda, R., & Rudnák, I. (2021). Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators. Sustainability,13, 7800. https://doi.org/10.3390/su13147800
  • Antoni, J. P.; Sujatha, S. (2017). Empowerment and Organisational Citizenship Behaviour: A Mediation Analysis. Man in India, 97(4), 77–91.
  • Aselage, J.; Eisenberger, R. (2003). Perceived Organizational Support and Psychological Contracts: A Theoretical Integration. Journal of Organizational Behavior, 24(5), 491–509. https://doi.org/10.1002/job.211
  • Azhar, A., Sari, E. Y. D., & Anam, C. (2019). Pengaruh Persepsi Dukungan Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Moderator. Akuntabel, 16(1), 36–46.
  • Basu, E., Pradhan, R.K. & Tewari, H.R. (2017). Impact of Organizational Citizenship Behavior on Job Performance in Indian Healthcare Industries: The Mediating Role of Social Capital. International Journal of Productivity and Performance Management, 66(6), 780–796. https://doi.org/10.1108/IJPPM-02-2016-0048
  • Bolino, M. C.; Klotz, A. C. Turnley, W. H. (2016). 11 The Unintended Consequences of Organizational Citizenship Behaviors for Employees, Teams, and Organizations Employees, Teams, and Organizations. In The Oxford Handbook of Organizational Citizenship Behavior, Pp. 185-202. https://doi.org/10.1093/oxfordhb/9780190219000.013.11
  • Cabrera, W., & Estacio, D. (2022). Job Attitude as a Factor on Employees Performance. International Journal of Economics Development Research (IJEDR), 3(1), 13–35. https://doi.org/10.37385/ijedr.v3i1.254
  • Chandra, J. A.; Nyoman, N.; Martini, P.; Qomariah, N. (2020). Impact of Organizational Citizenship Behavior, Leadership, Individual Characteristics and Competence on Teacher Performance. Jurnal Manajemen Dan Bisnis Indonesia, 6(2), 244–257. https://doi.org/10.32528/jmbi.v6i2.4091.
  • Das, S. & Haider, S.A. (2021). Impact Of Employee Attitude On Productivity And Performance: A Study On Organizational Employee Behavior In Iron And Steel Industry Of India. Webology, 18 (4),226-236.
  • Djati, S. P. (2009). Variabel Anteseden Organizational Citizenship Behavior (OCB) dan Pengaruhnya terhadap Service Quality pada Perguruan Tinggi Swasta di Surabaya. JAM: Jurnal Aplikasi Manajemen, 7(3), 729–735.
  • Emami, M.; Alizadeh, Z.; Darvishi, S.; Nazari, K. (2012). Antecedents and Consequences of Organisational Citizenship Behaviour (OCB). Interdisciplinary Journal of Contemporary Research in Business, 3(9), 494–505.
  • Eskandari, H.; Dadashkarimi, Y. (2017). The Effect of Human Resource Empowerment on Organizational Citizenship Behavior (OCB) (Case Study: Employees of Tabriz Oil Company). Science Arena Publications International Journal of Business Management, 2(2), 87–95.
  • Fadhal, M. A.; Absah, Y.; Gultom, P. (2021). The Effect of Employee Empowerment, Work Collectivity, and Employee Engagement on Organizational Citizenship Behavior of BKPSDM in Langsa City. International Journal of Research and Review, 8(3), 692–702.
  • Firmansyah, A., Junaedi, I.W.R., Kistyanto, A., & Azzuhri, M. (2022) The Effect Perceived Organizational Support on Organizational Citizenship Behavior and Organizational Commitment in Public Health Center During COVID-19 Pandemic. Front. Psychol., 13, 1-5. DOI: 10.3389/fpsyg.2022.938815
  • Francis, R. S., & Narayanan, A., E. (2020). Hotel Employees’ Psychological Empowerment Influence on Their Organizational Citizenship Behavior towards Their Job Performance. In Ş. Aydin, B. B. Dedeoglu, & Ö. Çoban (Eds.), Organizational Behavior Challenges in The Tourism Industry (pp. 284–304). Business Science Reference/IGI Global. https://doi.org/10.4018/978-1-7998-1474-0.ch016
  • Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan SPSS. Semarang: Undip.
  • Hair, J.F.Jr., Anderson, R.E., Tatham, R.L., & Black, W. C. (2019). Multivariate data analysis (3rd ed). New York: Prentice-Hall Inc.
  • Hartono, H. (2019). Pengaruh Praktek MSDM Terhadap Organizational Citizenship Behavior Melalui Kepuasan Kerja Sebagai Mediator (Studi Pada Pegawai UPT PPD Provinsi Kalimantan Barat). EJME: Equator Journal of Management and Enterpreneuship, 7(4), 1–17.
  • Hayati, K.; Indra Caniago, K. (2021). Antecedent of Organizational Citizenship Behavior: Positive and Negative Affectivity. Proceedings of the First International Conference of Economics, Business & Entrepreneurship, ICEBE 2020, 1st October 2020, Tangerang, Indonesia. http://dx.doi.org/10.4108/eai.1-10-2020.2304914
  • Jin-Liang, W., & Hai-Zhen, W. (2012). The Influences of Psychological Empowerment on Work Attitude and Behavior in Chinese Organizations. Journal of Business Management, 6(30), 8938–8947.
  • Jufrizen, J. (n.d.). Pengaruh Kemampuan dan Motivasi Terhadap Kinerja Perawat: Studi Pada Rumah Sakit Umum Madani Medan. Jurnal Riset Sains Manajemen, 1(1), 27–34.
  • Junita, A. (2016). Causality Analysis in Behavioral Perspective of Strategic Human Resource Management: Theoretical Model. Proceedings of the 2016 Global Conference on Business, Management, and Entrepreneurship, August 08th 2016, UPI Bandung: pp. 567-573. https://www.atlantis-press.com/proceedings/gcbme-16/25865977
  • Junita, A.; Hafas, H. R.; Nasution, M. A. (2022). Organizational Commitment as a Mediator of Organizational Support and Emotional Intelligence in Shaping Organizational Citizenship Behavior. Jurnal Manajemen Bisnis, 13(2), 235–254. https://journal.umy.ac.id/index.php/mb/article/view/14025
  • Katou, A. A. (2013). The Link Between HR Practices, Psychological Contract Fulfilment, And Organisational Performance in Greece: An Economic Crisis Perspective. Journal of Engineering Industrial and Management. Journal of Engineering Industrial and Management, 6(2), 568–594. http://dx.doi.org/10.3926/jiem.501
  • Kong, C. S. (2020). The Role of Employee Human Resources Attribution on Developing Psychological Contract and Turnover Intention in Hong Kong. Kinerja, 24(2), 221–224. https://doi.org/10.24002/kinerja.v24i2.3697
  • MacKenzie, S.B.; Podsakoff, P.M.; Fetter, R. (1993). The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance. Journal of Marketing, 57(1), 70–80. https://doi.org/10.1177/002224299305700105
  • Mangkunegara, A. P. (2013). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosda Karya.
  • Michel, J. W. (2017). Antecedents of Organizational Citizenship Behaviors: Examining the Incremental Validity of Self-Interest and Prosocial Motives. Journal Of Leadership and Organizational Studies. Journal Of Leadership and Organizational Studies, 24(3), 1–6. https://doi.org/10.1177/1548051816683895
  • Nassar, D.S.A.N. (2021). The Impact of Human Resources Policies on Organizational Commitment: The Mediating Role of Psychological Contract (Applied Study: Alexandria Water Company). Open Access Library Journal, 8, 1–11. https://doi.org/10.4236/oalib.1107249
  • Nooralizad, R., Nadeholi, G., & Parivash, J. (2011). A Causal Model Depicting The Influence of Spiritual Leadership and Some Organization and Individual Variables on Workplace Spirituality. Journal of Advance in Management, 4(5), 90–99.
  • Paul, R. J., Brian, P., Niehoff, & Turnley, W.H. (2000). Empowerment, Expectations, and The Psychological Contract--Managing The Dilemmas and Gaining The Advantages.The Journal of Socio-Economics, 29(5), 471. Gale Academic OneFile, link.gale.com/apps/doc/A67882732/AONE?u=anon~d42a9f53&sid=googleScholar&xid=e20b7053. Accessed 11 Aug. 2023.
  • Pervin, L. A., Cervone, D., & John, O. P. (2010). Psikologi Kepribadian. Jakarta: Kencana.
  • Philip M. Podsakoff, P. M.; Scott B. MacKenzie, S. B. (2009). Impact of Organizational Citizenship Behavior on Organizational Performance: A Review and Suggestion for Future Research. Human Performance. Human Performance, 10(2), 133–151. https://doi.org/10.1207/s15327043hup1002_5
  • Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bacharch, D. G. (2006). Organizational Citizenship Behaviors: A Critical Review of The Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management, 26(3), 513–523.
  • Pricelia, V., & Handoyo, S. (2015). Pengaruh Persepsi Dukungan Organisasi (pos) terhadap Pemenuhan Kontrak Psikologis dengan Kepercayaan pada Organisasi Sebagai Variabel Mediator Pada Karyawan PT. Bank X. Jurnal Psikologi Industri Dan Organisasi, 4(2), 258–266.
  • Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support: A Review of The Literature. Journal of Applied Psychology, 87(4), 698.
  • Sakarina, S., Haekal, T.M., Pratiwi, R., Cakranegara, P.A., Rusiandy, & Kasuma, J. (2022). The Effect Of Perceived Organizational Support On Organizational Citizenship Behavior With Work Engagement As A Mediation Variable. Jurnal Manajemen Industri dan Logistik, 6(2), 177-188. http://doi.org/10.30988/jmil.v6i2.1008
  • Sari, N. I. P.; Junita, A., Ritonga, I. M. (2021). Hubungan Kepemimpinan Melayani terhadap Perilaku OCB dengan Pemberdayaan Pekerja dan Interaksi Atasan Bawahan Sebagai Pemediasi serta Gender sebagai Pemoderasi. Jurnal Administrasi Bisnis, 10(1), 65–76. https://doi.org/10.14710/jab.v10i1.36131
  • Sarwono, J. (2007). Analisis Jalur Untuk Riset Bisnis Dengan SPSS. Jogjakarta: Andi.
  • Scheel, T. E., Rigotti, T., & Mohr, G. (2013). HR Practices and Their Impact on The Psychological Contracts of Temporary and Permanent Workers. The International Journal of Human Resource Management, 24(2), 285–307. https://doi.org/10.1080/09585192.2012.677462
  • Son, S. Y. (n.d.). The Effects of Perceived Organizational Support and Abusive Supervision on Employee’s Turnover Intention: The Mediating Roles of Psychological Contract and Emotional Exhaustion. International Journal of Economics and Management Engineering, 8(4), 1114–1120.
  • Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
  • Sukadar, S., & Priyono, B. S. (2015). Pengaruh Leader Member Excange dan Pemberdayaan Terhadap Kinerja Dengan Mediasi Organizational Citizenship Behavior (Studi Pada Pegawai Puskesmas di Dinas Kesehatan Kabupaten Batang). Telaah Manajemen, 12(1), 26–35.
  • Sun, L. (2019). Perceived Organizational Support: A Literature Review. International Journal of Human Resource Studies, 9(3), 155–175.
  • Varma, C., & Chavan, C. R. (2020). The Effect of Perceived Organizational Support and Psychological Contract on Employee Job Satisfaction & Turnover Intention. Journal of the Social Sciences, 48(2), 1458–1473.
  • Wijaya, O. Y. A. (2020). The Role of Organizational Citizenship Behavior As Mediation Variables Between Organizational Commitment and Employee Performance: Evidence From The Hospitality Industry in Surabaya. JAM: Jurnal Aplikasi Manajemen, 18(1), 130–141. https://doi.org/10.21776/ub.jam.2020.018.01.13
  • Yin, Y., Wang, Y., & Lu, Y. (2019). Antecedents and Outcomes of Employee Empowerment Practices: A Theoretical Extension with Empirical Evidence. Human Resource Management Journal, 29(4), 564-584. https://doi.org/10.1111/1748-8583.12243
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Details

Primary Language English
Subjects Management Sociology
Journal Section Articles
Authors

Tapi Rondang Ni Bulan

Audia Junita

Dinda Kurnia Ningsih

Early Pub Date August 24, 2024
Publication Date September 5, 2024
Submission Date July 16, 2024
Acceptance Date August 7, 2024
Published in Issue Year 2024

Cite

EndNote Rondang Ni Bulan T, Junita A, Kurnia Ningsih D (September 1, 2024) FOSTERING ORGANIZATIONAL BEHAVIOR THROUGH ORGANIZATIONAL SUPPORT & HR EMPOWERMENT: PSYCHOLOGICAL CONTRACTS AS A MEDIATION. IJASOS- International E-journal of Advances in Social Sciences 10 29 214–223.

Contact: ijasosjournal@hotmail.com

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